Please arrive 5-10 minutes early for your massage appointment, whether you are a new or returning client. This will ensure that we can talk about goals for your massage session and start right at your appointment time!
**Cancellation and Appointment Policy
A credit card will be required to be on file to schedule an appointment.
Cancellations or rescheduled appointments made with 24 hours notice will have no associated fee.
Cancellations made with less than 24 hours notice will be charged 50% of the appointment fee.
A cancellation made with less than two hours notice will be considered no-call, no-show. In the event of a no-call, no-show, the full session fee will be invoiced. Future appointments cannot be scheduled until cancellation fees are paid in full
If you are running late for your massage session, the massage will still end at the original scheduled time, and the full fee will be charged for the session.
Prior to your first appointment, you will be required to complete a confidential health history form. This form must be updated once a year or any time there are significant changes to your health history (surgery, major illness, etc.). The information in your file can only be released with your consent. In order to best serve you, I may discuss your case with other healthcare practitioners.
I absolutely understand : LIFE! However, as a sole practitioner, 100% of my income comes from my respected clients (that's you!). When you cancel on short notice, my livelihood is jeopardized. You are also taking an appointment slot away from someone else who could benefit from my care.
I have a 24-hour cancellation policy. If you cancel or reschedule your appointment with less than 24 hours' notice, and if that time slot does not get refilled, you will be invoiced for the full treatment cost. If you need to cancel, consider gifting your session!
Refusal of Service
For our safety, I reserve the right to refuse or discontinue treatment at any time. Reasons may include, but are not limited to, the following:
illness or infectious conditions
contagious or unidentified skin conditions (ex. rashes, warts, mysterious bug bites)
derogatory or bigoted comments
sexual or romantic advances